Module – Business Communication
Objective
1. To enable participants to analyze and use correct, persuasive written and Oral communication
2. To develop professional competence to handle managerial responsibilities:
a. Giving presentation or speeches
b. Conducting interviews and meetings
c. Writing business correspondence
3. To enhance personality and build confidence
4. To expose to Corporate Etiquette
Methodology
The module will be a combination of theoretical and practical engagements as follows:
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Presentations
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Discussions
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Exercise
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Games
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Video Analysis
Module Content
a) Oral Communication
1. Communication Process
2. Communication Network
3. Listening
4. Non Verbal Communication
5. Interviews and Meetings
6. Presentation Skills
7. Speeches
8. Public Relations
b) Written Communication
1. Fundamental of Written Communication
2. Types of Documents
3. Letters and Memos
4. Report Writing
5. Resume Writing
c) Managerial Communication
1. Managerial Communication
2. Intercultural Communications
3. Corporate Etiquette